Wednesday, September 28, 2011

Software error put 1 & 1 Hosting lame

Software error put 1 & 1 Hosting lame

A software error in the charge of the distribution of network configuration software (middleware) yesterday conducted 15:00 to 17:30 clock and 20:00 to 23:00 clock for the failure of some hosting services at 1 & 1. The 1 & 1 explained to heise networks. Were affected only after the 1 & 1 offers dedicated, virtual and dynamic cloud server.

The company stores all the network settings of these facilities in a central database from which queries the middleware, the data and then distributes them to all participating routers and switches. According to 1 & 1, the database server was yesterday but not respectively, are very difficult to reach: the long waiting times interpreted the middleware as an "empty response", he wrote the network settings of the routers and switches with empty values ​​- which ultimately led to the failures.

After the fault was located, restored the 1 & 1 technician, first all the settings manually. Additional routines in the network should now prevent such interference, and further explains one first In addition, the middleware maker was informed of the error.

Currently, customers can change network settings on the back 1 & 1 Control Center, the newly-built checks delay their activation, however, about 15 minutes. In addition, the company asks the affected customers for the inconvenience caused.

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