Apple customers are still highly satisfied

Apple customers are still highly satisfied

For the eighth consecutive year Apple achieved the highest customer
satisfaction among U.S. consumers and to achieve the reaching 0-100
scale of the American Customer Satisfaction Index (ACSI), the value of
87th This puts Apple nine points more than second-placed HP company,
whose value is the average of 78 U.S. computer-industry equivalent.

While satisfaction with products from Apple and HP by just over one
percent compared to last year increased, remain a large part of the
industry in the ACSI-77 value, including Dell, Acer, Sony and Lenovo.
The rear is Compaq (ironically, an HP company) with a satisfaction score
of 75 "In the eight years that Apple earned the highest customer
satisfaction in the PC industry, increased the company's stock price by
2300 percent," added the ACSI founder Claes Fornell added in a statement.

The spun-out company from the University of Michigan ACSI customer
satisfaction since 1995 identified and interviewed annually for 70,000
U.S. consumers, inter alia, to quality and value of the products of 225
companies and the services and offerings from over 200 government agencies.